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Brand Experience Event Manager

ARE YOU THE ONE?

Are you ready to hop on the bus and lead to elevate next-level customer experiences whilst immersing yourself in the exciting world of Samsung? This is your chance to be a part of our latest experiential activation!

You'll play a leading role in creating unforgettable brand experiences, driving interactions, and showcasing the latest Samsung cutting-edge technology. You will bring high energy, creating an electric atmosphere that draws people in. This role requires a blend of technical expertise, people management, charisma, and a passion for delivering unparalleled customer experiences.

Flexibility is a must as you’ll be travelling across the UK and/or Ireland, visiting some of the biggest and busiest shopping centres and high streets. You’ll thrive in a fast-paced, dynamic, and exciting experiential environment.

 

WHAT YOU’LL BE UP TO

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CAPTIVATE AND CONNECT 

Create unforgettable brand experiences by showcasing the latest Samsung technology to consumers, bringing this innovative interactive pop-up bus experience to life

Maintain up-to-date knowledge of Samsung mobile products and features to deliver accurate and compelling interactions

Take ownership of your experiential space through monitoring feedback and making necessary improvements to optimise return on investment

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BRAND EXPERIENCE 

Take ownership and accountability of the pop-up bus experience within your remit

Drive brand awareness through memorable interactions, leveraging expert product knowledge and promoting brand loyalty

Bring Samsung products to life through interactive and immersive activations. Plan and execute experiential events that showcase the uniqueness and power of Samsung technology

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VIP AND STAKEHOLDER INTERACTIONS

Take ownership of managing support staff on the pop-up bus, motivating and inspiring others to achieve team success 

Establish and grow positive relationships with internal stakeholders, external stakeholders, and our client

Be a trusted expert, engaging in VIP stakeholder interactions with poise and professionalism, delivering exceptional experiences that exceed expectation

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BRAND STANDARDS 

Take accountability for brand standards, ensuring the set up and close of the experience is compliant with processes and within a timely manner

Deliver against key performance indicators (KPIs), ensuring interaction and net promoter score (NPS) targets are delivered and exceeded

Ensure the pop-up bus experience is always maintained and presentable

Ownership of reporting on key deliverables and making recommendations to improve the overall experience

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NATIONWIDE TRAVEL

Being the face of this experience, you’ll bring the excitement of Samsung's latest innovations directly to consumers across diverse retail environments, ensuring coverage across the UK and Ireland, and delivering best-in-class experiences at every touchpoint

Be flexible and adaptable, embracing change and last-minute requests

ARE YOU OUR PERFECT PARTNER?

  • You’ve got a full UK driving license with a willingness to travel long distances when required
  • You’re an experienced people manager, able to influence and guide a team
  • You’re experienced working on brand activations within a management position
  • You’re passionate and experienced in delivering exceptional customer experiences and interactions to drive sales
  • You’ve got a natural ability to engage and bring brand and products to life, with consumers
  • You’re innovative and organised, constantly seeking ways to elevate the retail environment and streamline operations
  • You're an experiential marketing expert, with a track record of delivering successful brand events

WHAT YOU CAN EXPECT FROM US

  • Competitive Salary: £37,000 Pro Rata
  • Performance Bonus 10% 
  • Fixed Term Contract: 3 months
  • Daily meal allowance
  • Accommodation provided 
  • Company Car  
  • Life Assurance: 4 times your annual salary 
  • Perkbox (Rewards Portal) 

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. 

 

At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.  


 

 

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