ARE YOU THE ONE?
As a field-based appliance specialist, you will be at the forefront of the customer experience, delivering expert support directly in customers’ homes.
You’ll be responsible for diagnosing, repairing, and maintaining a wide range of domestic appliances, including washing machines, dryers, dishwashers, cookers, and refrigeration. Working to high standards and strict health and safety guidelines, you’ll ensure every job is completed efficiently and professionally.
This role goes beyond technical delivery. You’ll act as a trusted expert, providing clear advice, reassurance, and a positive experience for every customer. Working closely with both internal teams and end users, your ability to communicate effectively and build rapport will be just as important as your engineering skills.
WHAT YOU’LL BE UP TO
| Servicing Carry out routine servicing, maintenance, and inspection work on equipment that is within the 28-day purchase warranty window.
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| Repairs When repairs cannot be carried out on the spot, Technicians may arrange for faulty equipment to be replaced or for further parts to be supplied to arrange a suitable fix.
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| Acknowledge Diagnosing and repairing mechanical and electrical faults. Ensuring standards are adhered to for all repair and support activities.
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| Support You will work closely with your administrator to ensure a smooth and seamless process from start to finish
Inventory management, you will be responsible for managing spare parts van stock equipment and tools.
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| Expertise Excellent understanding of speed, quality, controls, measures, and procedures.
Being able to support customers with all their needs in a friendly and knowledgeable manner
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ARE YOU OUR PERFECT PARTNER?
- Clean UK Driving License
- Expert Knowledge
- Customer Expert
- White Goods Knowledge
WHAT YOU CAN EXPECT FROM US
- Competitive Salary: up to £38,000 per annum
- Performance Bonus: 20%
- Company Van
- Company Sick Pay
- Samsung Discounts
- Life Assurance: 4 times your annual salary
- Perkbox (Rewards Portal)
- 33 days holiday (including bank holidays)
- Development Opportunities– our teams have historically moved from area roles into all manner of other jobs!
WHO ARE WE?
We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop and nurture our talented employees to drive personal growth and love what they do.
At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.
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