Operations and Activation Lead

ARE YOU THE ONE?

 We’re looking for a dynamic retail leader to shape and deliver go-to-market strategies for Samsung Mobile products. This is a UK & Ireland wide role, where you’ll own every stage of the journey. You’ll be involved from creating high-impact retail and contact centre touchpoints, toolkits, and experiential activations, to ensuring best-in-class merchandising, compliance, and operational excellence across 3,000+ partner stores.

In this role you’ll build strong partnerships with retailers, operators, and agencies, managing multimillion-pound budgets with a data-driven approach to maximise sales impact. 

Leading and inspiring cross-functional teams, you’ll translate market trends into actionable plans, deliver flawless launches, and drive continuous improvement across all retail and contact centre environments.

WHAT YOU’LL BE UP TO

GO-TO-MARKET EXCELLENCE

Develop and execute innovative GTM strategies for MX products, ensuring consistent, high-quality launches across retail and contact centre channels.

TOUCHPOINT & MERCHANDISING LEADERSHIP

Oversee the creation, localisation, and maintenance of impactful touchpoints and toolkits, driving a seamless customer experience in 3,000+ partner stores.

OPERATIONAL & COMPLIANCE MANAGEMENT

Implement strong processes for maintenance, warehouse, and compliance to maintain top-tier execution standards across all retail environments.

STRATEGIC RELATIONSHIP BUILDING

Foster productive partnerships with retailers, operators, and agencies to maximise brand presence, sales impact, and long-term collaboration.

DATA-LED DECISION MAKING

Leverage sales trends, shopper insights, and analytics to optimise retail investments and refine execution strategies.

 HIGH-PERFORMANCE TEAM DEVELOPMENT

Lead, mentor, and inspire both field and head office teams to operate as a cohesive, results-driven unit.

ARE YOU OUR PERFECT PARTNER?

• You’re experienced in retail, project management, GTM Planning, with an in depth understanding of shopper journeys
• You’re able to balance multiple, high profile tasks with strong project management skills
• You’re able to communicate with & present to Senior colleagues (English & Korean)
• You’re passionate about the detail and delivery 
• You’re solution focused, able to problem solve
• You’re able to understand the data, including as sales trends / IHS etc and customer insights to make data led decisions
• You’re experienced in working with creative agencies to support the touchpoint and toolkit enhancements
• You’re experienced in financial management; in this role you’ll be responsible for a multi-million pound P&L
• You’re experienced in working strategically with agencies / 3rd parties.

 WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £100,000 Per Annum 
• Performance Bonus 15% + Competitive Reward Scheme Bonus
• Company Car 
• Company Sick Pay 
• AXA Private Medical Insurance 
• Access to a range of discounts and perks across our key partners & beyond
• Life Assurance: 4 times your annual salary 
• Flexible Rewards Hub
• Development Opportunities 

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. 

At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.  

POINTS TO NOTE:

• Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role.

• If you’re an internal candidate, remember to use your company email address to apply.

• Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

• Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using talent@bluesquare.uk.com  if you require any adjustments that would support you throughout your application. 

• Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square.